How to Register with our Providers

To help you with the protection agency process please find below details of how to register with each Provider. Please remember to complete and return your Paradigm Protect Panel Form to ensure that you are aligned to our enhanced terms where you are better off.

Wondering what the process is when you start using Paradigm as your payment route? The way you submit business doesn’t change and your net commission will continue to be paid directly to you by the providers. If you have any questions about this please call us on 03300 536061.

If you are setting up agencies for the first time with providers

If you’re setting up agencies for the first time, we’d recommend completing an Origo Application. This allows to apply to the multiple providers in a single application. Just remember to select Paradigm Protect as your service provider. The Origo application allows you to apply to the following providers:

Please find the instructions for providers not on Origo below:

To apply for an agency, please complete the Intermediary Application form and Broker Agreement, and email these documents along with a copy of your current Professional Indemnity insurance certificate to broker@april-uk.com. For more information about applying for an agency, please contact the Broker Support Team on 0800 073 5330.

Click here to view the guidance document.

Click here to download Canada Life’s Terms of Business Agreement. Once completed, email a copy to ipp.agency@canadalife.co.uk stating that you are a member of the Paradigm Protect panel.

Click here to register with the Exeter. This gives you the option to register as directrly authorised or an appointed representative firm. Exeter's system uses a firm's FCA number, and will automatically link firms to networks and advisers to the firms.

Visit Guardian’s website to register your firm and list Paradigm as your affiliated distributor.

Click here to register, listing Paradigm as your network.

Send an email request to from a director or principle of the directly authorised firm. You will need to state that you are a member of Paradigm in the email.

If you are an adviser to a firm that already has agencies

Email agency@aegon-service.co.uk with the full name, email address and contact number for any adviser needing a sub-agency.

A company director would need to email agency@aiglife.co.uk with the full name, email address and contact number for any adviser needing a sub-agency.

A director or compliance officer from the prinicple firm can send an email to acinfo@aviva.com to set up an agency for an appointed representative who operates under them. Aviva would require the firm's address as well as adviser names and contact details. You need to state whether each adviser requires their own agency code in your request email. The rule is either every adviser uses a shared code or every adviser has a code in their own name.

Click here to view the guidance document.

Email ipp.agency@canadalife.co.uk with the full name, email address and contact number for any adviser needing a sub-agency.

Click here to register as an individual adviser. Exeter's system will link you to your firm's master agency via the FCA number.

Visit Guardian’s website to register as an individual.

Click here to register, listing Paradigm as your network.

A company director would need to email Agency.Admin@landg.com with the full name, email address and contact number for any adviser needing a sub-agency.

A company director would need to email LV.Agency@lv.com with the full name, email address and contact number for any adviser needing a sub-agency.

If you wish to register an appointed representative, you can send an email to workflowbrokeradmin@omwealth.com with the following information: Address, FCA Number, Telephone Number, Email Address. You should also state if the agency will be in a specific adviser's name? If the desired bank details differ from the principal firm, you will need to send the payment details on letter headed paper from the principal firm, signed by a Director, Partner or Principal.

Send an email with the full adviser details to advisersupport@onefamily.com from a director or principle of the directly authorised firm.

Advisers can register on Royal London's website and they'll be added to any existing agencies. If there are no exisiting agencies, Royal London will require confirmation from a director that one can be set up.

You can request sub-agencies on the Origo application or by the principle firm emailing adviser details to Commission.Mailbox@lloydsbanking.com.

The directly authorised firm can email Vitalitylife_commissions@vitality.co.uk with details of the sub-agencies.

If you already have an agency, you can request sub-agencies via email to agencysupport@uk.zurich.com.

If you have applied for an agency and need to be setup on a provider’s online system

Call 03456 00 14 02 (option 1 then option 3) and follow the New Business options. You can then click here to log in. Once registered, you can register any individual advisers or paraplanners by emailing their details to onlineregistration@aegon.co.uk. You will receive full instructions of this in your agency confirmation email.

Full instructions sent via email with the agency confirmation.

Once you receive your agency code confirmation email, you can register for Aviva's online services here.

Click here to view the guidance document.

Full instructions sent via email with the agency confirmation.

Following the application, you will receive an email listing your username and a link to set up the password.

Visit Guardian’s website to register as an individual.

After registration, you will receive an automated email with your user credentials.

Full instructions and links sent via email with the agency confirmation.

The firm can then apply for online access via the Master User form on their website. This Master user can then set up further access for other members of the firm. This form will need to be signed by a Director, Partner or Principal and can either be faxed to 023 8048 1454 or alternatively emailed to BADistribution@omwealth.com.
For online access to their protection agency number, you can register online. You will be asked to choose a username and password. The username will be enabled the next working day and you will receive email confirmation. Please be aware that each user must register themselves separately.

Once you are registered, you will receive an email with a unique 5 digit adviser ID. You can than click here and complete the three boxes towards the bottom (Please ignore the “apply for agency” dropdown menu). Once complete, you wil be prompted to choose your username and password, which can then be used to login and generate quotes and submit policies.

Click here to register for online services.

Full instructions and links sent via email with the agency confirmation.

Email Vitalitylife_commissions@vitality.co.uk with details of the advisers and agency codes, we will issue log in details for our website. You will then be able to submit business.

Once in receipt of an agency the adviser in question should then be able to log onto the Zurich Intermediary Website and then upgrade using their agency in order to gain full access to Zurich's services.